{"id":316,"date":"2025-11-28T20:30:29","date_gmt":"2025-11-28T20:30:29","guid":{"rendered":"https:\/\/psynova.fr\/?page_id=316"},"modified":"2025-12-04T19:25:51","modified_gmt":"2025-12-04T19:25:51","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/psynova.fr\/index.php\/foire-aux-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"\n<h4 class=\"wp-block-heading has-text-align-left\">Chez <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">Psynova<\/mark><\/strong>, nous savons que chaque question compte, surtout lorsqu\u2019il s\u2019agit de votre bien-\u00eatre.<br>Cette FAQ a \u00e9t\u00e9 con\u00e7ue pour vous offrir des r\u00e9ponses simples, claires et rassurantes sur nos <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\"><strong>Psy IA<\/strong><\/mark>, notre approche <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\"><strong>hybride<\/strong><\/mark> et le fonctionnement de la plateforme.<br>Prenez votre temps : nous sommes l\u00e0 pour \u00e9clairer chaque \u00e9tape de votre parcours.<\/h4>\n\n\n\n<div class=\"wp-block-group wow animate__animated animate__fadeInUp has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7fc3d43a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top wow animate__animated animate__fadeInUp is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/psynova.fr\/wp-content\/uploads\/2025\/11\/Lucid_Origin___Prompt_Leonardo_AI__Logo_PSYNOVA_Version_profes_2-1-1024x1024.jpg\" alt=\"\" class=\"wp-image-195\" style=\"border-radius:8px\" srcset=\"https:\/\/psynova.fr\/wp-content\/uploads\/2025\/11\/Lucid_Origin___Prompt_Leonardo_AI__Logo_PSYNOVA_Version_profes_2-1-1024x1024.jpg 1024w, https:\/\/psynova.fr\/wp-content\/uploads\/2025\/11\/Lucid_Origin___Prompt_Leonardo_AI__Logo_PSYNOVA_Version_profes_2-1-300x300.jpg 300w, https:\/\/psynova.fr\/wp-content\/uploads\/2025\/11\/Lucid_Origin___Prompt_Leonardo_AI__Logo_PSYNOVA_Version_profes_2-1-150x150.jpg 150w, https:\/\/psynova.fr\/wp-content\/uploads\/2025\/11\/Lucid_Origin___Prompt_Leonardo_AI__Logo_PSYNOVA_Version_profes_2-1-768x768.jpg 768w, https:\/\/psynova.fr\/wp-content\/uploads\/2025\/11\/Lucid_Origin___Prompt_Leonardo_AI__Logo_PSYNOVA_Version_profes_2-1.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center wow animate__animated animate__fadeInUp is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p><\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<p class=\"has-text-align-left\" style=\"margin-top:0;margin-bottom:0\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#01a4ef\" class=\"has-inline-color\">FAQ<\/mark><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-left has-body-font-family\" style=\"margin-top:0;font-size:clamp(20px, 1.25rem + ((1vw - 3.2px) * 1.463), 32px);font-style:normal;font-weight:500;line-height:1.2\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\"><strong>Questions<\/strong><\/mark> fr\u00e9quemment pos\u00e9es au sujet de nos Psy on <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\"><strong>IA<\/strong><\/mark><\/h1>\n\n\n\n<details class=\"wp-block-details has-border-color has-accent-5-border-color has-base-background-color has-background is-layout-flow wp-container-core-details-is-layout-0573dcd3 wp-block-details-is-layout-flow\" style=\"border-width:1px;margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.488), 18px);font-style:normal;font-weight:600\"><summary>Qu\u2019est-ce qu\u2019un psy IA chez Psynova ?<\/summary>\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-59b703c74c07df777936e01363a11148\" style=\"font-style:normal;font-weight:400\">Un psy IA est un agent conversationnel con\u00e7u pour offrir un soutien \u00e9motionnel, des outils pratiques et un accompagnement continu. Il ne remplace pas un psychologue, mais compl\u00e8te le suivi humain.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-accent-5-border-color has-base-background-color has-background is-layout-flow wp-container-core-details-is-layout-0573dcd3 wp-block-details-is-layout-flow\" style=\"border-width:1px;margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.488), 18px);font-style:normal;font-weight:600\"><summary>Les psy IA sont-ils des psychologues ?<\/summary>\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-2ed4e2a8749a958082c3a60fab8fa356\" style=\"font-style:normal;font-weight:400\">Non. Ce sont des outils num\u00e9riques con\u00e7us pour guider, soutenir et proposer des exercices adapt\u00e9s. Les psychologues humains restent les seuls \u00e0 poser un cadre th\u00e9rapeutique et \u00e0 assurer le suivi clinique.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-accent-5-border-color has-base-background-color has-background is-layout-flow wp-container-core-details-is-layout-0573dcd3 wp-block-details-is-layout-flow\" style=\"border-width:1px;margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.488), 18px);font-style:normal;font-weight:600\"><summary>En quoi l\u2019IA peut-elle m\u2019aider dans mon quotidien ?<\/summary>\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-05406c4045b4f956166f1dc13664739b\" style=\"font-style:normal;font-weight:400\">Elle vous aide \u00e0 :<\/p>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-3680453bc2583031c36498613cd0228e\" style=\"font-style:normal;font-weight:400\">obtenir un soutien imm\u00e9diat, 24\/7.<\/p>\n\n\n\n<p>exprimer vos \u00e9motions,<\/p>\n\n\n\n<p>comprendre vos r\u00e9actions,<\/p>\n\n\n\n<p>pratiquer des exercices de respiration, d\u2019ancrage ou de r\u00e9flexion,<\/p>\n\n\n\n<p>suivre votre progression,<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-accent-5-border-color has-base-background-color has-background is-layout-flow wp-container-core-details-is-layout-0573dcd3 wp-block-details-is-layout-flow\" style=\"border-width:1px;margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.488), 18px);font-style:normal;font-weight:600\"><summary>Les psy IA sont-ils disponibles tout le temps ?<\/summary>\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-e9845aa5ae65acbbfcdbeeeb87f03aac\" style=\"font-style:normal;font-weight:400\">Oui. Ils sont accessibles 24h\/24 et 7j\/7, pour vous accompagner dans les moments difficiles ou simplement vous aider \u00e0 faire le point.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-accent-5-border-color has-base-background-color has-background is-layout-flow wp-container-core-details-is-layout-0573dcd3 wp-block-details-is-layout-flow\" style=\"border-width:1px;margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.488), 18px);font-style:normal;font-weight:600\"><summary>L\u2019IA remplace-t-elle mon psychologue ?<\/summary>\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-a1e005c4ab324c5e05b388d92d54b416\" style=\"font-style:normal;font-weight:400\">Non. Elle le compl\u00e8te. L\u2019IA vous accompagne entre les s\u00e9ances pour maintenir votre progression, mais seul votre psychologue assure le travail th\u00e9rapeutique en profondeur.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-accent-5-border-color has-base-background-color has-background is-layout-flow wp-container-core-details-is-layout-0573dcd3 wp-block-details-is-layout-flow\" style=\"border-width:1px;margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.488), 18px);font-style:normal;font-weight:600\"><summary>L\u2019IA peut-elle me donner des conseils personnalis\u00e9s ?<\/summary>\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-0d8fbb6fa3946a030e9dd1283413680d\" style=\"font-style:normal;font-weight:400\">Oui, dans la limite de son cadre. Elle adapte ses r\u00e9ponses \u00e0 vos besoins et vous propose des outils pertinents, mais elle n\u2019\u00e9tablit ni diagnostic, ni prescription.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-accent-5-border-color has-base-background-color has-background is-layout-flow wp-container-core-details-is-layout-0573dcd3 wp-block-details-is-layout-flow\" style=\"border-width:1px;margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.488), 18px);font-style:normal;font-weight:600\"><summary>Mon psy humain voit-il mes \u00e9changes avec l\u2019IA ?<\/summary>\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-26874e293f1e6365843126e727905219\" style=\"font-style:normal;font-weight:400\">Uniquement si vous l\u2019autorisez. Vous pouvez activer ou d\u00e9sactiver le partage des informations depuis vos param\u00e8tres de confidentialit\u00e9.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-accent-5-border-color has-base-background-color has-background is-layout-flow wp-container-core-details-is-layout-0573dcd3 wp-block-details-is-layout-flow\" style=\"border-width:1px;margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.488), 18px);font-style:normal;font-weight:600\"><summary>L\u2019IA peut-elle m\u2019aider en cas d\u2019urgence ?<\/summary>\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-3a0763ffcb3ed58464b653a16d0300b2\" style=\"font-style:normal;font-weight:400\">Elle peut vous soutenir \u00e9motionnellement et vous orienter vers des ressources adapt\u00e9es, mais elle ne remplace pas les services d\u2019urgence ni l\u2019intervention d\u2019un professionnel en situation critique.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-accent-5-border-color has-base-background-color has-background is-layout-flow wp-container-core-details-is-layout-0573dcd3 wp-block-details-is-layout-flow\" style=\"border-width:1px;margin-bottom:var(--wp--preset--spacing--10);padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--20);font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.488), 18px);font-style:normal;font-weight:600\"><summary>Pourquoi combiner un psy IA et un psychologue humain ?<\/summary>\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-16ce99388e1b477ec45d073e2607f01e\" style=\"font-style:normal;font-weight:400\">Parce que cette approche offre le meilleur des deux mondes :<\/p>\n\n\n\n<p class=\"has-contrast-color has-text-color has-link-color wp-elements-8aba1c2b575e443847b7557a870f249d\" style=\"font-style:normal;font-weight:400\">une compr\u00e9hension fine et une relation th\u00e9rapeutique profonde gr\u00e2ce au psychologue.<br>Ensemble, ils renforcent votre stabilit\u00e9, votre clart\u00e9 et votre progression.<\/p>\n\n\n\n<p>un soutien imm\u00e9diat et continu gr\u00e2ce \u00e0 l\u2019IA,<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Chez Psynova, nous savons que chaque question compte, surtout lorsqu\u2019il s\u2019agit de votre bien-\u00eatre.Cette FAQ a \u00e9t\u00e9 con\u00e7ue pour vous offrir des r\u00e9ponses simples, claires et rassurantes sur nos Psy IA, notre approche hybride et le fonctionnement de la plateforme.Prenez votre temps : nous sommes l\u00e0 pour \u00e9clairer chaque \u00e9tape de votre parcours. FAQ Questions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-316","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/psynova.fr\/index.php\/wp-json\/wp\/v2\/pages\/316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/psynova.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/psynova.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/psynova.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/psynova.fr\/index.php\/wp-json\/wp\/v2\/comments?post=316"}],"version-history":[{"count":3,"href":"https:\/\/psynova.fr\/index.php\/wp-json\/wp\/v2\/pages\/316\/revisions"}],"predecessor-version":[{"id":417,"href":"https:\/\/psynova.fr\/index.php\/wp-json\/wp\/v2\/pages\/316\/revisions\/417"}],"wp:attachment":[{"href":"https:\/\/psynova.fr\/index.php\/wp-json\/wp\/v2\/media?parent=316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}